Rent-to-own News

Rent-to-own News - New RTOHQ: The Magazine available now

April 21, 2011

By APRO Executive Director Bill Keese,

In this, our annual convention edition of RTOHQ: The Magazine, we present detailed information about the association’s upcoming Rent-to-Own Convention and Trade Show, July 11–14 in Little Rock, Arkansas.

I hope that you will pay close attention to our offerings this year.

I’m sure you will find this to be the best planned and most important convention for the rent-to-own industry ever.Our “family reunion” theme says it all—we have a very rich and successful history as an industry, but to continue this tradition, it is important that everyone in the rent-to-own family come together annually to build for the future.

In an effort to build for that future, we’re packing this year’s education program at the Convention with some top-flight business mavericks who will help you meet the challenges of tomorrow—renowned marketing experts, starting with Bill Taylor, our keynote speaker. 

Taylor is the co-founder of Fast Company magazine, has published numerous essays and CEO interviews for the Harvard Business Review and management columns for the New York Times.

His new book, Practically Radical: Not-So-Crazy Ways to Transform You Company, Shake Up Your Industry and Challenge Yourself will be the basis of his speech. The first 100 companies to register for the APRO 2011 Convention will receive a copy of this revolutionary book. Register now and receive your copy before the event. Taylor’s keynote address will set the tone for the rest of the convention. You can find out more about him on page 22.

Jill McDonough has provided marketing counsel for companies such as GE Lighting, Heinz, SC Johnson, ConAgra and even the NFL. Drawing on the results of eight rent-to-own potential-customer focus groups held in four cities this year, she will provide APRO Convention attendees with a specialized marketing plan aimed to help tap into the millions of potential customers who have been so elusive. In response to our San Antonio focus group event held on March 29 and the marketing plan that will be derived from this research, rental dealer William McCrae says, “For those who care [about your company’s future], you gotta be there in Little Rock.”

Another key marketing topic important to all of us is store design. Martin Roberts of Martin Roberts Design specializes in setting the scene that best motivates consumers to buy/rent in your store. He will be in Little Rock to share decades of experience in store design, space planning, visual merchandising and brand identity. Roberts’ client list is extraordinary, including Tumi, Barnes & Nobel, Linens ’n Things, Thomasville Furniture, McDonald’s, Marriott International, K-Mart, Walmart and dozens more.

If you tried to acquire this level and quality of business information any place other than at the APRO Convention in Little Rock, you would have to spend thousands of dollars. So register for rent-to-own’s big event now and invest in your company’s future! APRO’s Little Rock Family Reunion is the best return on your dollar you will ever make.

Table of contents from the magazine:

RTOHQ: The Magazine
March–April 2011


Big Show in Little Rock: Your Invitation to Attend APRO’s 2011 Rent-to-Own Convention and Trade Show
by Shelley Martinek and Neil Ferguson

 

Make your plans now to attend APRO’s rent-to-own family reunion—the industry’s don’t-miss event of the year—July 11–14 in Little Rock. This show has it all: opportunities to network, save money, visit a fabulous American city and take home valuable resources to help your business. Check out all the new features and benefits that await you this summer in La Petite Roche.

Rent-to-Own Family Matters, Part II
by Kristen Card

 

We continue our series of profiles on family-run rent-to-own businesses, spotlighting kin who work together to keep the industry thriving, generation after generation. In this issue, meet the Fryes, Tinneys, Floyd-Mitchells and Rhonda Weatherford, who, with the help of her sons, keeps the legacy of her father, Don Cecil, alive.

As the Rental World Turns, Part II: More Lessons Learned From Some 
Thought-Provoking Circumstances
by Ed Winn III

 

APRO’s general counsel offers another passel of legal cases that, in one way or another, involve a rent-to-own store, employee or customer—and sometimes involve all three. While somewhat darker in tone than our last issue’s docket, these cases are no less insightful about the interesting world in which you do business.

Cover photograph of Little Rock, Arkansas, by David H. Lewis/iStockphoto
 

About APRO
The Association of Progressive Rental Organizations is the official voice of the rent-to-own industry and the most accurate and trustworthy source of rent-to-own news in the industry. Founded in 1980, APRO is the national, nonprofit trade association advocating and representing the rent-to-own industry before the U.S. Congress, state legislatures, courts, media and the public.

For more information, visit www.rtohq.org.




2012 APRO Convention and Trade Show

July 24-26, Memphis, TN

Attendee Information

Exhibitor Information

Thank you APRO 2012 Sponsors

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Featured APRO Photo:
From the TRIB Group 2010 Annual Convention and Buy Fair, March 28-March 31 Album
TRIB Group 2010 Annual Convention and Buy Fair, March 28-March 31

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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

 

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

 

 

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

 

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

 

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

 

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097