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Rent-to-own News
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Rent-to-own News - New RTOHQ: The Magazine available now
By APRO Executive Director Bill Keese, In this, our annual convention edition of RTOHQ: The Magazine, we present detailed information about the association’s upcoming Rent-to-Own Convention and Trade Show, July 11–14 in Little Rock, Arkansas.
Make your plans now to attend APRO’s rent-to-own family reunion—the industry’s don’t-miss event of the year—July 11–14 in Little Rock. This show has it all: opportunities to network, save money, visit a fabulous American city and take home valuable resources to help your business. Check out all the new features and benefits that await you this summer in La Petite Roche.
We continue our series of profiles on family-run rent-to-own businesses, spotlighting kin who work together to keep the industry thriving, generation after generation. In this issue, meet the Fryes, Tinneys, Floyd-Mitchells and Rhonda Weatherford, who, with the help of her sons, keeps the legacy of her father, Don Cecil, alive.
APRO’s general counsel offers another passel of legal cases that, in one way or another, involve a rent-to-own store, employee or customer—and sometimes involve all three. While somewhat darker in tone than our last issue’s docket, these cases are no less insightful about the interesting world in which you do business.
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2012 APRO Convention and Trade Show July 24-26, Memphis, TN
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
![]() CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.
A New Rent-to-Own Experience by Neil Ferguson Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers
Who Is Your Competition? by Bill Keese In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.
A Review of Online Customer Complaints by Ed Winn III While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.
Rent-to-Own Families, Part VIII by Kristen Card Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |