NEWSLETTERS

NEWSLETTERS - MRDA fall training focus on legal issues begins tomorrow

MRDA fall training focus on legal issues begins tomorrow

APRO Legal Counsel Ed Winn III

The 2011 Missouri Rental Dealers Association (MRDA) fall training seminar on legal issues in RTO is set for this week September 20 and 21 and is free to all MRDA members.

The seminars will be conducted by APRO Legal Counsel Ed Winn III on general RTO Legal Topics and collections.

The dates for the seminars are Tuesday Sept. 20 at the Holiday Inn North I-44 in Springfield, Missouri and Sept. 21 at the Holiday Inn South County Center in St. Louis.

Speaker and Topic:

Ed Winn, III is a partner at the law firm of Martinec, Winn, Vickers and McElroy in Austin, Texas. He has been general counsel for 30 years for APRO, the national trade association for the rent to own industry.  He specializes in consumer protection issues and the RTO industry in particular.  

First Session:    General RTO Legal Update

Rental dealers generally are focused on the day-to-day operations than on the legal environment of the RTO industry.  The RTO industry remains a legally challenged entity on many fronts.  Mr. Winn will include a general RTO legal update focusing on recent developments within the industry as well a discussion of state and federal roundup of issues and strategies for helping to defend against those attacking the RTO business.

Second Session:     Collections

Mr. Winn will discuss the laws of collections as they apply to Missouri rental dealers.  He will explain state and federal statutes that regulate rental dealers' attempts to recover property from rental customers, including local "locksmith" ordinances.  He will highlight instances of collection efforts gone wrong and what they have cost rental companies.  He will outline how rental companies can proceed both civilly and criminally against rental customers who refuse to return rental merchandise.  As always, he will take questions from the audience about current collection issues that may exist among attendees.

 

 

 

 

 





2012 APRO Convention and Trade Show

July 24-26, Memphis, TN

Attendee Information

Exhibitor Information

Thank you APRO 2012 Sponsors

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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

 

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

 

 

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

 

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

 

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

 

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097