Rent-to-own News

Rent-to-own News - May-June RTOHQ: The Magazine

June 10, 2011

The latest issue of RTOHQ: The Magazine hits home office desks this week.

Table of Contents:

21st-Century Rent-to-Own Collections
by Ed Winn III

When the laws relating to rent-to-own collections, debt collections
and repossession were written in the 1970s and 1980s, there was no
Internet, no email, no Facebook, no text messaging, no Twitter. But
now, there’s potential for using these high-tech tools for
collections. APRO’s general counsel explores options for doing it
legally and effectively.

What’s the Big Idea?
by Shelley Martinek and Neil Ferguson

APRO’s Education Day at the 2011 Rent-to-Own Convention and Trade Show
in Little Rock will offer a headful of ideas to improve your business—
from a cutting-edge marketing plan designed specifically for our
industry to the latest strategies for managing staff, health care
reform concerns and legal challenges that confront your business.
Plus, some of APRO’s 2011 seminar speakers offer our readers their big
ideas in advance of this summer’s big event.

Rent-to-Own Families, Part III
by Kristen Card

To celebrate APRO’s Family Reunion this summer in Little Rock, we
present another helping of profiles that spotlight family-run
businesses in rent-to-own. In this issue, meet the Babers and Strunks
of Mississippi, the Pannells of Florida, the Roses of Virginia and—
from the vendor side of the industry—-the O’s, known more formally as
the O’Rourkes, from Iowa.

Download magazine here.
About APRO
The Association of Progressive Rental Organizations is the official voice of the rent-to-own industry and the most accurate and trustworthy source of rent-to-own news in the industry. Founded in 1980, APRO is the national, nonprofit trade association advocating and representing the rent-to-own industry before the U.S. Congress, state legislatures, courts, media and the public.

For more information, visit www.rtohq.org.

2012 APRO Convention and Trade Show

July 24-26, Memphis, TN

Attendee Information

Exhibitor Information

Thank you APRO 2012 Sponsors

Watch RTOHQ Rent to Own videos on YouTube!

Featured APRO Photo:
From the KLQ 2011, August 18-19, Tacoma, Washington Album
KLQ 2011, August 18-19, Tacoma, Washington
View All RTO Photos
in the RTOHQ.org gallery

RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE

RTOHQ: The Magazine’s upgraded digital format

APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097