NEWSLETTERS

NEWSLETTERS - ARDA elects new board members, seeks executive director

ARDA elects new board members, seeks executive director

The Arkansas Rental Dealers Association annual meeting went off without a hitch, but the association is still absent an executive director -- a void board members hope to fill in coming weeks.

Around 35 attending dealers representing 10 companies attended the recent meeting at the Crown Plaza Hotel in Little Rock, Arkansas.

The ARDA Board of Directors gained two new members, both of whom were elected to fill vacant seats.

ARDA speaker Jim Corter of Corter Consulting.

ARDA President Alan Frazier of Rent-A-Center welcomed Jose Palacios, regional manager for Aaron's, and Wally Moon, sales manager for Woodson-Bozeman to the board. Palacios was elected to the board member-at-large seat and Woodson-Bozeman was elected to the vendor representative seat.

All board officers maintained their current positions per the executive committee's two-year rotation schedule. Current officers include: president: Frazier; vice president: Geron Vail of FAN Sales & Leasing; secretary: Rhonda Weatherford of Don’s E-Z Pay and treasurer: Enos Barger also of FAN Sales & Leasing.

The board continued discussing two finalists for the association's executive director position -- a position left vacant when Jill Crews left the position to pursue her career in real estate. The board agreed to conduct some background research on the remaining finalists before making a final decision in coming weeks.

"We had lots of interest at this meeting and, as always, strong support from our membership," said ARDA vice president Geron Vail. "Getting an executive director in place is extremely important. Things just flow so much more smoothly with an executive director and the association would certainly benefit."

Jim Corter, with Corter Consulting, rounded out the meeting with a human resources talk covering the topics of recruiting, the interview process, and sexual harassment. Using a PowerPoint presentation and combining humor with real world experiences, Corter provided a very informative and memorable seminar, according to Vail.

ARDA Lobbyist Mark Lowry.

"One thing he said that makes perfect sense," Vail said, "is 'trying to adjust the job to fit the person is rarely successful. Instead, determine what talents and skills the job demands and recruit candidates that most closely match the job.'"

After lunch, ARDA Lobbyist  Mark Lowry updated attendees on the state of the industry as it related to the Arkansas Legislature. He provided details on some conversations he has had over the past year with various lawmakers and aides and presented some ideas on how to engage the legislature in the coming months.

Arkansas is home to 187 rent-to-own stores which employe 1,122 and pay $6,695,000 in annual payroll taxes and generate $130,152,000 in annual revenues.

mevans@rtohq.org
 

 





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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

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APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

 

 

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

 

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

 

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

 

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

 

 

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

 

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