What is APRO?

What is APRO? - APRO's Rent-to-Own Code of Ethics

These ethics guidelines were devised by the Association of Progressive Rental Organizations for its members and their businesses. You may also download a printable PDF of the Code of Ethics that you may wish to display in your stores.

 

APRO has also created a list of Collection Practices in conjunction with the Code of Ethics.

 

Members shall abide by the Articles of Incorporation and the Bylaws of the Association.

Members shall develop and encourage the practice of high standards of personal and professional conduct among themselves.

Members shall provide high-quality rental goods and services to their customers and to the community in which they live.

Members shall uphold and improve the integrity of the industry by affirmations of truth and fairness, by building good will, and by providing beneficial goods and services to customers and others concerned with the industry.

Members shall provide opportunities for the interchange of experiences, opinions and knowledge through meetings, discussions and publications, for the improvement of the industry, for the benefit of customers, suppliers and the community.

Members shall provide and maintain a clean and orderly place of business that is inviting to their customers.

Members shall maintain their inventory in a clean, safe and operating condition and furnish the best products available for customer rental.

Members shall establish and maintain prices of their products and services for economy, convenience, and maximum benefit to their customers and to obtain a reasonable profit for themselves.

Members shall promote the use of rental goods and services and shall educate members and the public in the advancement, improvement and uses of the rental industry.

Members shall recruit employees of other members only during an employee’s personal time and never on or about the premises of other members.

Members who successfully recruit the employee[s] of another member shall insist that the employee[s] return all confidential and proprietary, information, including customer lists, to the former employer without making use of any such information.

Members shall promote the purpose and effectiveness of the rental industry by any and all means consistent with the public interest.

Members shall adhere to the Collection Practices Policy of the Association.
Join APRO Today!

For more information:
800/204-2776, ext. 103
Fax 512/794-0097
E-mail Laurie Hill, APRO's membership director




Featured APRO Photo:
From the APRO 2006: Buying Show Album
Buying Show - 22
View All RTO Photos
in the RTOHQ.org gallery
Progressive Rentals Magazine
Progressive Rentals is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here.

Complete issue of Progressive Rentals April - May 2008
Download the entire April - May 2008 issue of Progressive Rentals by clicking on the link above (PDF file size is approximately 9 MB). by APRO

 

Make the Connection!
APRO's 2008 Rent-to-own Convention and Buying Show
By Shelley Martinek and Neil Ferguson
Meet us in St. Louis and make your rent-to-own connection at APRO's 2008 Convention and Buying Show, August 11-14. It's the industry's must-see event of the year and we've got all the details and registration forms within these pages.

 

In Search of the Industry's Finest
By Richard May
APRO's annual RTO Customer of the Year and Employee of the Year awards shed light on what makes this industry great. We're asking for your help in finding this year's recipients--we'll even pay you for your efforts! Check out profiles of past recipients and then start your search.

 

Rent-to-own and Islam
By Ed Win III
What do rent-to-own and Islam have in common? Quite a lot, actually. Islamic populations governed under Sharia law are being told they cannot enter into transactions where interest is charged. Enter ijara--rent-to-own Muslim-style.

 

APROfile: Scott Brown
By Kristen Card
Scott Brown, a former record-breaking swimmer, now dives into his ColorTyme franchises with ambitious goals, plans and processes for unsinkable success.

 

Association of Progressive Rental Organizations
1504 Robin Hood Trail
Austin, Texas 78703
800/204-2776, ext. 103
Fax 512/794-0097