 APRO: The Official Voice of the Rent to Own Industry
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 Rent-to-own News
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Rent-to-own News - Midwest Expo kicks off next week
The eighth annual Midwest RTO Training Expo -- hosted by the Ohio Rental Dealers Association (ORDA) -- kicks off next week Sept. 13 - 14, providing a key regional training opportunity for rent to own managers and sales representatives who will put their newfound knowledge to use in their stores immediately.
This year the Expo changes venues and will take place at the Holiday Inn Hotel and Roberts Conference Centre in Wilmington, Ohio.
Each year ORDA hosts the Midwest RTO Training Expo, the largest event of its type. Reaching across state lines, rent to own professionals from surrounding states join ORDA members in a two-day event-filled conference featuring a trade show, training seminars, speakers and social activities.
Unlike most events, the Expo focuses on training front-line employees to better understand the products and services they offer to their customers. This year vendor trainers include: Expert Warehouse; Whirlpool; DSI; Simmons; DBD; O'Rourke Sales Company.
Tentative Agenda is as follows:
Tuesday
1:00 PM - 5:00 PM
Vendor Set Up
5:00 PM - 6:00 PM
Cocktail Registration / Registration Open - Room TBA
6:00 PM - 10:00 PM
Social Event: RTO Olympics - Location TBA
Wednesday
8:00 AM - 9:00 AM
Registration Open - Room TBA
8:00 AM - 8:45 AM
Breakfast - Room TBA
8:45 AM - 9:00 AM
Welcome - Room TBA - ORDA President
9:10 AM - 11:10 AM
Trade Show Open - Ballroom
9:10 AM - 11:40 AM
Presentation Vendor Rotations - See Rotation Master For Schedule
11:10 AM - 11:55 AM
First Lunch Rotation*: Guest Speaker
11:55 AM - 12:40 PM
Second Lunch Rotation*: Guest Speaker
11:40 AM - 12:10 PM
Vendor Lunch - Room TBA
12:40 PM - 4:00 PM
Trade Show Resumes - Ballroom
12:10 PM - 3:40 PM
Presentation Vendor Rotations Resume - See Rotation Master For Schedule
4:00 PM - 6:00 PM
Vendor Tear Down
For more information, go here. See photo gallery of the 2010 Midwest Expo here.
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2012 APRO Convention and Trade Show July 24-26, Memphis, TN
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
 CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.
A New Rent-to-Own Experience by Neil Ferguson Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers
Who Is Your Competition? by Bill Keese In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.
A Review of Online Customer Complaints by Ed Winn III While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.
Rent-to-Own Families, Part VIII by Kristen Card Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |